My name CipLuk Kartika Wijayanti.
I have a background in customer support with over 10 years of experience. My expertise includes managing inquiries, resolving escalations, and leading service teams across various industries, including e-commerce, healthcare, and finance.
Proven ability to deliver high-quality service, meet performance KPIs, and maintain customer satisfaction in a high-pressure environment. I also possess strong communication, problem-solving, and cross-functional collaboration skills.
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