agisnf (agisnf)

2018: Executive Assistant to Managing Director:

- Prepare materials for the activities of the Executive Director in the scope of internal and external.
- Prepare (facilitate) the Executive Director by gathering information for the implementation of all office activities (programs, offices, finance and HR).
- Prepare (facilitate) the Executive Director by gathering information for the implementation of activities.
- Organize and control incoming and outgoing letters according to their nature and interests.
- Storing and securing documents that are important and confidential.
- Representing and / or accompanying the Executive Director according to disposition.

2019: First Level IT Support to Japan Tobacco International
(BOSNET Distribution Indonesia) - Telkom Group

- Successfully implement BOSNET Distribution software into the clients.
- Transfer knowledge/training about business process and application to customer.
- Setup, configure and test the application to ensure it runs properly.
- Doing live preparation, such as: Data transfer, application setting, get sign off balance, etc. (checklist will be provided).
- Monitoring the implementation process: supervising user data entry, providing direction and solution to problems or errors.
- Documenting project, such as: Issues log and timesheet.
- Update Project Manager on the progress of implementation on periodic basis.
- Handling daily issue

2022: Information Technology Support Specialist
(Customer Support Engineer)
PT Digital Logistik Internasional (VAS)

- System Analyst
- Data analisis menggunakan PostgreSQL
- Software tester (Manual, API postman)
- Membuat user guide penggunaan software App
- Melakukan training terhapad user
- Handling daily issue
- Melakukan/ mengolah data rekonsiliasi mingguan terkait penggunaan e-meterai terhadap client
- Komunikasi dengan client