Hi, I’m Lutfiana Laela Arum Rahmayanti!
With a Bachelor’s degree in Geography, I have developed a strong analytical mindset and attention to detail, which I’ve applied throughout my professional journey in customer service, data administration, and GIS-related roles. My expertise spans customer support, data entry, document management, and problem-solving, ensuring smooth operations in fast-paced environments.
I have 2+ years of experience in customer service, specializing in merchant support in fintech and handling multi-channel communication via email, social media, and resolution centers. Recognized multiple times as Best Employee of the Month, I take pride in delivering high-quality service, resolving issues efficiently, and maintaining excellent client satisfaction.
Beyond customer support, I have a strong foundation in data administration, working with Microsoft Excel, Google Sheets, and SAP. My ability to organize, analyze, and manage data has helped optimize workflows and improve operational accuracy.
Now, I’m open to remote opportunities in customer success, data administration, or GIS-related roles, where I can leverage my skills to create impact and drive efficiency.
Let’s connect and collaborate!
Loading ...
