Hi! I'm a detail-oriented and reliable E-commerce & Operations Specialist with hands-on experience in marketplace management, customer service, administrative support, and data analysis. Over the years, I have worked with leading e-commerce platforms such as Shopee, Tokopedia, TikTok Shop, and Blibli, managing daily operations, order processing, campaign execution, inventory coordination, sales reporting, and cross-functional communication to ensure smooth business operations.
My professional background also includes Customer Service Leadership and B2B partnership management, where I developed strong problem-solving, communication, and organizational skills. I am highly proficient in Microsoft Excel, Google Sheets, WMS/ERP systems, data processing, and operational reporting.
I am currently available for freelance projects and would be happy to help you with:
• Virtual Assistant & Administrative Support
• Data Entry & Data Processing
• Order Processing & Marketplace Operations
• Data Analysis & Report Preparation
• Customer Service (Email, Chat, Marketplace)
• Product Listing & Marketplace Management
• Copywriting for Product Descriptions, Marketplace Content, and Marketing Materials
• Internet Research & Other Administrative Tasks
I believe that great support goes beyond simply completing tasks—it means delivering accurate work, communicating proactively, meeting deadlines, and making your workload lighter. Whether you need short-term assistance or long-term collaboration, I am committed to providing high-quality results with professionalism and attention to detail.
I look forward to working with you and helping your business grow!
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