arnra.19_ (arnra.19_)

Im an administrative and customer support professional with 3+ years of experience supporting sales and service operations in a fast-paced EdTech environment. I specialize in structured reporting, document management, workflow coordination, and maintaining organized systems that keep teams running smoothly. At my current company, I worked closely with cross-functional teams to produce accurate operational reports, manage customer databases, and maintain >85% customer satisfaction. Im highly comfortable with Microsoft Office, Google Workspace, Notion, CRM tools, and Google Sheets for dashboards and performance reporting. I also have fast and accurate typing skills, supporting high-volume documentation and transcription tasks. Currently, Im strengthening my professional performance while actively taking on freelance projects in customer support, virtual assistance, data reporting, writing, translation, transcription, and administrative support. Reliable, detail-oriented, and deadline-driven. ? For freelance collaborations, reach me at [email protected] or https://bit.ly/CVRemoteFreelanceRiaAriani.