My current jobdesk
Manage Customer Relation Team:
a. Customer Relation Inbound : Handling customer complaint and request order
b. Customer Relation Outbound : Doing Telesales to get order from customers
c. Creating conceptual services (strategic Initiatives) and analyze service level
d. Implement 4 Pillars Customer Service: Customer Service, Customer Relation, Service Culture and Service Quality.
- Manage Sales Territory Engineer:
a. Database management
b. Digital Mapping
c. Sales Routing and Territory
d. GPS Monitoring
e. Handheld Utility Monitoring
- Manage Data Analyst and support administration :
a. Create Database customer
b. Analyse sales movement and target setting
c. Develop and Maintain Bank Data
d. Sales Data Validation
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