Bertanggung jawab dalam pengelolaan Customer Relationship Management (CRM), analisis data pelanggan, serta peningkatan customer experience berbasis data. Aktivitas utama meliputi pengolahan data penjualan unit, servis, dan suku cadang untuk menghasilkan dashboard, laporan analisa, serta insight bisnis yang mendukung pengambilan keputusan manajemen. Berpengalaman dalam: - Menyusun dashboard penjualan & servis (Excel / Power BI) - Analisa perilaku dan segmentasi customer - Evaluasi repeat order dan efektivitas follow-up - Penyusunan SOP dan redaksional komunikasi customer (WhatsApp / CRM) Terbiasa bekerja dengan pendekatan praktis, rapi, dan aplikatif, dengan fokus pada solusi yang dapat langsung digunakan oleh tim operasional maupun manajemen.
Wahid16 (Wahid16)
Business Analysis English Customer Service Microsoft Word Microsoft Excel Data Analysis Data Integration Canva Microsoft Power BI Data Science
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| User Name: | Wahid16 |
| Account Type: | Personal Account |
| Date Registered: | 01/12/2020 13:33:41 WIB |
| Last Seen: | 03/01/2026 22:11:27 WIB |
| Provinsi: | DKI Jakarta |
| Kabupaten: | Kota Jakarta Timur |
| Website: | |
| Online Hours: | 2.77 |
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| Current Projects: | 0 |
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