IG/facebook: @yu_di_yudi / oonkfocat
Linkedln : https://www.linkedin.com/in/yudi-permana-sidik
4aa092185/
EMPLOYMENT HISTORY
Period March 2009 - Present (changing vendors every 1 or 2 years
but still under PT. TELKOMSEL)
2017 - Present
PRODUCT ANALYST
TELKOMSEL OUTBOUNDCALL BANDUNG
TELKOMSEL Product Analyst (outbound call), Outbound Call service, working office hours and
has discipline and daily, weekly and monthly targets, filling system, is responsible for
company data and administrative processes, achievement data, performance, campaign programs,
sales, revenue etc. Responsible for reporting all areas (Medan, Bandung, Makassar,
Surabaya), recapping, collecting, monitoring and processing data as performance indicators
achievement. Carry out development and make predictions of achievements. Responsible
directly to the Coordinator and Service Manager regarding data needs and analysis needs.
Coordinate with All Area Services and Area Admin Staff.
2015 2017
ADMIN SUPPORT (CAMPAIGN OFFICER & SALES SUPPORT)
TELKOMSEL OUTBOUNDCALL BANDUNG
Admin Support Outbound Call, works office hours and has discipline and weekly daily targets
and monthly, filling system, responsible for company data and administrative processes,
data on achievements, performance, campaign programs, sales, revenue, etc. Assisted by 2 sales staff
support to support work at the Bandung site.
2014 2015
ADMIN SUPPORT
TELKOMSEL CALL CENTER BANDUNG
Admin Support (hello) Premium Indonesia, Postpaid Indonesia customer service callcenter service,
cellular operators, work office hours and have discipline and daily weekly and monthly targets,
filling system, responsible for company data and administrative processes, data
achievements, performance, etc.
2009 2014
CALL CENTER
TELKOMSEL OPERATIONS
Telkomsel Call Center service is a cellular operator, works in shifts, and has discipline and targets
monthly,. complaint handling and information requests and sales, specifically serving customers
Halo premium, postpaid
2008
Work Practices in the TELKOM R&D Center Security and Reliability Laboratory
as a Programmer
As a prerequisite for graduating from the 3 year NIaga Computer Polytechnic education program
LPKIA Bandung, 300 hours of work practice,... creating a DESIGN system analysis program
TELEPHONE NUMBERING PLANNING INFORMATION SYSTEM IN THE LABORATORY SECTION
SECURITY & RELIABILITY TELKOM R&D CENTER BANDUNG
2007
Work Practices in the Marketing (Sales) Department as a Programmer
PT. Citra Mandiri Perkasa
As part of a 3 year education program at the LPKIA Bandung Business Computer Polytechnic,
as a work practice requirement of 160 hours. create a SOFTWARE system analysis program
SALES OF GOODS IN THE MARKETING SECTION AT PT CITRA MANDIRI PERKASA CIMAHI
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