Hi my name is Ichsan, I have great experience in Customer service for more than 3 years when i work as Customer service and Payment Specialist when i work at Traveloka.com ( E- commerce online travel agent from Indonesia). At Traveloka i handling customer for order,verify and refund customer transaction, I also help another team Flight and Hotel when high season for issued voucher and helping check in problem
I usually used Zendesk and Salesforce at Traveloka.com for handling and resolve customer complaints via email, social media, or customer service tools like zendesk and salesforce. My warms ways of handling customers will support you in ensuring their loyalty.
- Ecommerce email support and Live chat support services
- Travel Consultant email support and Live chat support services
- Other Support Services
Outsourcing Customer service to us will help you fast track customer technical issues and satisfy your customers by delivering a higher quality of service.
And a happy customer is always a Loyal Customer!!
Regards.
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