rico_arya (rico_arya)

2022: I interned at the largest banking company in Southeast Asia as a customer service officer with the following duties:

- Recruit potential customers by recommending goods or services and explaining how the company's products can benefit them.
- Answer any questions customers may have about the company's products and services.
- Help customers create new accounts.
- Listen to customer complaints in order to identify the cause of the problem.
- Provide appropriate responses to customer problems and strive to resolve them quickly and appropriately.
- Present cases to management when necessary for resolution.
- Anticipate customer needs, follow up on previous customer complaints to offer reorders, additional services, or other solutions.

And so forth.

2023: I founded esports to accommodate young gamers to be creative and hone their skill levels in Mobile Legends games by developing them so they know the world of gaming from a broader perspective.

2023: It started with my anxiety because a friend had a fishing business. I tried my luck by opening a business in the fisheries sector too. However, the type of fish that I market to consumers is different from what my friends market. The business focuses on selling native Indonesian fish. namely arowana fish. This business has been running from 2021 until now.