Experience in the field of Customer Operation, Payment Operation, Merchant & Credit products. Handling all payment inbound problems regarding unverified, wrong transfer & duplicate payments, managing a team of 25 agents, training & development to achieve KPI performance, creating & reviewing several Standard Operating Procedures (SOP), Best Practice, FAQs and creating performance reports by daily weekly & monthly.
Siti_Sopiah (Siti_Sopiah)
Administrative Support Data Entry Customer Service Presentations Email Handling Administration E-Commerce Analysis
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| User Name: | Siti_Sopiah |
| Account Type: | Personal Account |
| Date Registered: | 02/02/2024 14:59:52 WIB |
| Last Seen: | 02/02/2024 15:39:53 WIB |
| Provinsi: | DKI Jakarta |
| Kabupaten: | Kota Jakarta Selatan |
| Website: | https://www.linkedin.com/in/siti-sopiah-9535b4b3/ |
| Online Hours: | 0.64 |
| Projects Won: | 0 |
| Projects Completed: | 0 |
| Completion Rate | - |
| Projects Arbitrated: | 0 |
| Arbitration Rate | - |
| Current Projects: | 0 |
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