I am Anindita Tunjungsari, with a bachelor's degree in Communication science at Brawijaya University and having experience of customer service for 5 years at PT Kereta Api Indonesia Persero. I am writing this letter to express my interest in your posting on jobstreet for this position. I consider myself a highly-focused and self-motivated person, easy adapting, can work both individual and teamwork. I am excited with the opportunity to showcase my technical skills with your company.
During my previous role at customer service on station for 5 years, I have cultivated the ability of customer behaviour, public speaking, handling complaint of customer, solving problem, CRM software and management, acknowledge product to customer, selling product to customer, being bridge between company and customer need, achieve target with or without under pressure, fluent english both speaking and writing, announcer, master of ceremony, receptionist, doing administration thing, operate ms. word, excel, and ppt.