Experienced automotive industry specialist with over 20 years of proven success in after-sales operations, business development, and process improvement. Strong leadership in driving team performance, enhancing customer satisfaction, and achieving financial targets through innovation and operational excellence.
CORE COMPETENCIES
•Strategic Business & Marketing
Development
•Kaizen & Process Optimization
•Project & Team Management
•Customer Relationship & Retention
•Performance & Database Analysis and
Reporting
•Service
Innovation & Concept Development
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