Bachelor of Communication Science. Ambitious and diligent professional with experience in customer service at retail and hotel industry. Passionate on career in the fields of marketing and communication. Possess flight attendant, coffee brewing, and customer services skills. Eager learning, energetic, adaptive, talkative, and willing to travel.
From December 2018 to June 2019, I was joining KLOOK internship program and hired as a full time marketing intern. I was given the responsibilities including inputting data order to the system, analyzing and submitting report on competitor’s products price and campaigns. I was also given the responsibilities such as answering customers questions and scheduling contents on social media, as well as doing translation for blogs. In December 2017, I was entrusted to participate in Indonesia AirAsia Anniversary Party as a liaison officer to specifically handle for the door prize session. In 2014, I was working as an intern at Hyatt Hotels & Resorts Yogyakarta and was positioned in the front office at the Regency VIP Club to assist hotel guest during their stay at the hotel and throughout the evening cocktail hour. It gave me the basic knowledge about hotel management, customer service, food and beverage. After I finished the program in 2015, I worked as a barista at Starbucks Coffee Indonesia in Jogja City Mall, Yogyakarta. I applied as a full time barista, and was given the responsibility to work in a team on a shiftly working hour. I was assigned to run store routines and ensure the quality of service given to the customers and not only to serve coffee but also took the position as cashier and responsible for daily marketing on the station assigned.
I have excellent strong interpersonal and communication skills, and also organization ability. I am highly self – motivated person, independent, easy to make friend, and keen to learn as I am a fast learner, I am able to adapt in a fast paced environment and under pressure.
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