Performing update Networks, identify operating systems, Troubleshooting on PC, Basic Program C++, Macromedia Flash, JavaScripts.
Responsible for diagnosing & resolving hardware, software & end users problems. Developing the infrastructure and systems to meet the company needs. Provide secondary support for LAN administration.
Working within a TCP/IP network environment, including DHCP, DNS and ethernet
Involved in the rollout of software updates and patches.
Investigate specialist and complex IT support issues
Configuring and managing backup & restore procedures.
Maintaining a wide range of computer hardware and software programs. Identifying & reporting on the budgetary implications of IT projects and upgrades
Identifying & reporting on the budgetary implications of IT projects and upgrades. Provide secondary support for LAN administration.
In-depth knowledge of Microsoft Windows client operating systems, XP, Vista / Windows & Microsoft Office up to Office 2007.Â