Hello! I’m Monalisa sitorus. Iʼm a graduate of Economic Education of program at the State University of Medan with a GPA of 3.48/4.00 and currently I am 29 years old. I am a detailed and thorough person and am able to work closely with the team. Moreover, my professional experience at PT Mitracomm Ekasarana (Halo BCA) for 5 years has equipped me with relevant skills and knowledge that align well with the responsibilities of the role. I have effectively Handling customer complaints, met and exceeded customer service expectations through effective communication and web‐based solutions, analyzed customer feedback & formulated strategies to enhance customer satisfaction. Handling customer complaints. My previous experience required me to work multitasking so I am used to multitasking work. I am also proficient in using systems and computers (Microsoft Office). And accustomed to shifting work.
Take your time, check my resume, see my skills, some of my work, my experience, and when you are ready drop me a message.
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