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margritta_ayu (margritta_ayu)

 

 

My name is Ciska Ayu Margritta, and I am writing to express my interest in the freelance position you advertised, particularly in the area of Data Entry, Administrative Support, Customer Service, or Project Coordination.

I have more than 8 years of experience working in project and operational support roles, including with major clients such as Telkomsel, BCA, Hewlett-Packard, Bentoel, and Sampoerna.?

I am confident in my ability to manage data accurately, handle daily administrative tasks, and support ongoing projects with professionalism and efficiency.

Some of the highlights of my experience include:
- Extensive use of Microsoft Office (Excel, Word, Outlook) and internal tracking systems
- Data entry and reporting for various departments and project stakeholders
- Coordinating between teams, vendors, and clients to ensure smooth project delivery
- Supervising helpdesk teams and maintaining customer satisfaction

I work well independently or as part of a team, I am highly organized, detail-oriented, and always committed to meeting deadlines.

I would be happy to discuss how I can contribute to your team or project. Please feel free to contact me if you need any additional information.

Thank you for considering my application. I look forward to the opportunity to collaborate with you.

Sincerely,
Ciska Ayu Margritta
Email: [email protected]
Phone: +62 852-1513-8312
Location: Kab Bogor Gunung Sindur

Administrative Support Business Analysis Customer Service Email Support Microsoft PowerPoint Email Handling Microsoft Office Microsoft Excel Data Analysis

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User Name: margritta_ayu
Account Type: Personal Account
Date Registered: 14/07/2025 10:51:53 WIB
Last Seen: 17/07/2025 10:52:36 WIB
Provinsi: Jawa Barat
Kabupaten: Kab. Bogor
Website:
Online Hours: 1.53
Projects Won: 0
Projects Completed: 0
Completion Rate-
Projects Arbitrated: 0
Arbitration Rate-
Current Projects: 0

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2025: 1. 2024 - 2025 Creating make business with the Carissa Hijab brand marketing on Instagram @carissa.hijabs, Shopee, Tokopedia, and Tiktok.
2. 2015 - 2023 PT HGT Services Indonesia :
Helpdesk Support Supervisor :Responsible to maintain a good relationship, coordination and communication with team, partner, customer, and stakeholder management.
PIC Project Management : Project : Bentoel, Sampoerna, Telkomtelstra Router, BCA Deploy, Hewlett Packard 300 City and 12 Server. Responsible performance of the project relating to the quality, scope, schedule, and cost. Respond the problem (Issue) before it becomes a problem. Maintain a good relationship, coordination and communication with team, partner, customer, and stakeholder management.Responsible to proactively communicate the status of the project, to the Issue & Risk Management.
3. 2010 - 2015 PT HewlettParckard :
Operation Analyst Support and Project Support.
Responsible Monitoring Case Open Aging and RADAR.
Warranty Manager from country : Monitoring performance warranty of the month. Analysis report, budget and escalation have problem in the warranty cases. Verification all reset Warranty.TCE review and analysis report perweek and monthly.PPMD & PPMC analysis report of the month.One Lead : Administration all process opportunity in the SFDC. Reporting review permonth and perquater.
- Responsible for monitoring, complain, and tracking report On Going Services (OGS). Reporting performance SLA project HP for Daily, Weekly, and Monthly. Monitoring SLA, Stock and Inventory, analysis report of the month. Responsibile for On Going Services (OGS) give solusion dan planning.
4. 2007 - 2010 PT. Caraka Yasa
Customer Report & Support Supervisor :
Responsible for monitoring, complain, tracking shipment customer and
reporting. Analysis report staff Customer Report & Support permonth.
Responsible for project manager industrial dan give solusion about reporting and tracking shipment for new customer.
5. 2003 - 2007 PT. Interfoamindosentra
- PPIC Supervisor, Marketing Officer - Inventory Control.

 

 

 

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