Bussines Staf
Lembaga Pengelola Dana Bergulir – Kementrian Koperasi dan UKM
Feb 2013 - PresentÂ
IndustryGovernment / Defence
SpecializationMarketing/Business Development
RoleBusiness Development
Position LevelStaff Responsible• Responsible of lending function to cooperatives, micro, small and medium enterprises.• Analyze the enterprises capability and feasibility.• Monitoring and evaluating partners account
Account Officer
PT Bank Rakyat Indonesia Tbk
Apr 2011 - Aug 2012Â
IndustryBanking / Financial Services
SpecializationBanking/Financial Services
RoleRetail Banking/Branch Operation
Position LevelStaff (non-management & non-supervisor)Responsible- Marketer of commercial and consumer loan product.- Build a strategy with marketing plan : mapping area, segmenting, targeting and positioning.- Responsible to manage customers account by analyzing, measuring, monitoring, evaluating, and collecting.
Customer Services Representative
PT Indosat Tbk
Jun 2006 - Feb 2007Â
IndustryTelecommunication
SpecializationCustomer Service
RoleCall Centre Executive
Position LevelFresh Grad / Less than 1 year experienceResponsible- In charge of taking incoming calls, provide service excellent in obtaining or providing information that fits costumer needs.- Categorizing or classifying information in four categories : enquiry, request, complaint, and dispute, then build a report and forward it to outbound call party for processing.
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