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PratiwiPujiastuty
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Pratiwi Pujiastuty
Seorang profesional berpengalaman dengan latar belakang yang kuat dalam bidang keamanan dan layanan pelanggan. Memiliki pengalaman bekerja sebagai Operator CCTV dan Call Center, dengan kemampuan yang terbukti dalam memantau, menganalisis, dan merespons berbagai situasi secara efektif.
Pengalaman Kerja:
* Operator CCTV
* Bertanggung jawab atas pemantauan dan pengawasan area melalui sistem CCTV.
* Mengidentifikasi dan melaporkan aktivitas mencurigakan atau kejadian yang tidak biasa.
* Merekam dan menyimpan bukti visual.
* Berkolaborasi dengan tim keamanan untuk memastikan keamanan dan keselamatan lingkungan.
* Call Center
* Menangani panggilan masuk dan keluar dengan profesional dan efisien.
* Memberikan informasi dan bantuan kepada pelanggan.
* Mencatat dan mendokumentasikan interaksi dengan pelanggan.
* Menyelesaikan masalah pelanggan dan keluhan dengan cepat dan efektif.
Keterampilan:
* Pengawasan dan Keamanan: Memiliki pemahaman yang baik tentang prosedur keamanan dan kemampuan untuk mengidentifikasi potensi risiko.
* Komunikasi: Mampu berkomunikasi secara efektif dengan berbagai jenis orang, baik secara lisan maupun tulisan.
* Layanan Pelanggan: Berorientasi pada pelanggan dan memiliki kemampuan untuk memberikan layanan yang ramah dan membantu.
* Teknologi: Terampil dalam menggunakan sistem CCTV dan perangkat lunak call center.
* Analitis: Mampu menganalisis situasi dan membuat keputusan yang tepat.
* Multitasking: Mampu menangani beberapa tugas secara bersamaan.
Karakteristik Pribadi:
* Teliti dan detail-oriented.
* Disiplin dan bertanggung jawab.
* Mampu bekerja secara mandiri maupun dalam tim.
* Cepat belajar dan mudah beradaptasi.
* Memiliki integritas yang tinggi.
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annisa_ps
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RatihWiddyastuti
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Nama saya Ratih. Usia 39 tahun. Sudah menikah namun belum dikaruniai anak. Saya sebenarnya adalah seorang ASN di salah satu kementerian di Indonesia. Namun saat ini saya ingin mencari sebuah pekerjaan yang bisa dikerjakan dimana saja, termasuk di rumah sekalipun. Agar saya bisa memiliki banyak waktu bersama keluarga dan juga untuk menunjang program memiliki keturunan. Saya menyenangi dunia tulis menulis. Saya menulis untuk penerbit Erlangga, dan sudah dua buku berhasil diterbitkan. Dan saat ini saya masih terus menjalani hobi tersebut. Saya juga berkeinginan bisa memeroleh pekerjaan freelance di bidang penulisan, termasuk penerjemahan. DI awal 2023, saya sempat mengikuti kursus penerjemahan di LBI Universitas Indonesia.
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