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I am a Customer Service Specialist with strong experience in complaint handling, quality assurance, and team training. I help businesses not only handle customers, but also maintain service quality and improve team performance.

handle customer complaints

reduce repeated issues

improve service quality

support customer retention


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Merupakan mahasiswa aktif di Universitas Sumatera Utara program studi Administrasi Perpajakan. 

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Halo perkenalkan saya Muhammad Fikri Alfarezi umur saya 21 tahun pendidikan terakhir SMK dengan jurusan teknologi komputer jaringan 


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