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anidnurma

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Nala.id

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Halo, saya Zeyn, freelancer yang fokus di dua bidang: penulisan konten dan customer service/admin online.  
Untuk penulisan, saya bisa bantu mengerjakan artikel (SEO maupun non-SEO), caption media sosial, deskripsi produk, copywriting singkat, hingga data entry. Saya terbiasa riset mandiri sebelum menulis, menyesuaikan gaya bahasa dengan brand atau target pembaca, dan mengerjakan sesuai brief yang diberikan dengan revisi wajar jika diperlukan.  
Untuk customer service/admin, saya bisa membantu menangani chat masuk dari pelanggan, follow up calon pembeli, proses closing, hingga input data pesanan. Saya teliti dalam mencatat detail pesanan, sabar menghadapi pertanyaan berulang, dan menjaga komunikasi yang ramah agar pelanggan merasa nyaman dan kembali lagi.  
Saya bekerja dengan prinsip komunikasi yang jelas dari awal: kesepakatan harga, jumlah revisi, dan batas waktu pembayaran didiskusikan terlebih dahulu sebelum pekerjaan dimulai, supaya kedua belah pihak nyaman dan tidak ada miskomunikasi di tengah jalan.  
Saat ini saya fokus membangun rekam jejak dan kerja sama jangka panjang, sehingga saya berkomitmen mengerjakan setiap proyek dengan serius, tepat waktu, dan terbuka terhadap masukan. Fleksibel bekerja dari pagi hingga malam, dan responsif dalam komunikasi via chat.  
Jika Anda membutuhkan bantuan menulis konten atau mengelola komunikasi pelanggan bisnis Anda, jangan ragu untuk menghubungi saya. Saya siap mendiskusikan kebutuhan Anda lebih lanjut.  

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Halo Kak, perkenalkan saya Zarah dari Kandis, Siak.  
Saya siap bantu jaga Live Chat/Customer Service toko Kakak secara online.  
Keunggulan saya:  
  • Fast respon 1-2 menit, chat buyer gak numpuk
  • Sopan, sabar, teliti jelasin produk ke customer
  • Bisa kerja shift malam 19.00-23.00 WIB tiap hari
  • Siap test kerja 1 hari gratis biar Kakak yakin
  
Saya orangnya amanah & mau belajar cepat. Mari kerja sama Kak.  

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