I am a communication and event specialist with strong experience in project management, client relations, and large-scale event execution, supported by a solid background in Public Relations.
Throughout my career, I have handled various roles including Project Manager, Account Manager, Customer Service Representative, Event Coordinator, and Content Creator. These diverse experiences allow me to understand business needs from multiple perspectives, operational, strategic, and creative.
In the event industry, I have managed more than 100 corporate, MICE, and exhibition projects with thousand of attendees, working with major clients such as Pertamina, AirNav, British Council, GIZ Indonesia, and international events like Global Sources Indonesia. I am experienced in coordinating cross-functional teams of up to IDR 5B, negotiating with vendors, preparing timelines,managing rundowns, and ensuring every technical and creative aspect of the event runs smoothly. My work has consistently achieved high client satisfaction, including increasing repeat orders by 85%.
During my role as an Account Manager, I developed strong capabilities in client communication, contract negotiation, upselling, and maintaining long-term partnerships. I handled various corporate clients, resolved challenges, and provided solutions aligned with client and company goals. This role strengthened my ability to handle pressure, manage deadlines, and deliver clear, strategic communication.
I also have a solid foundation in customer handling from my time at Telkomsel, where I achieved a 95% Customer Satisfaction Score, exceeded KPI's, and trained new team members. These years shaped my professionalism, discipline, and commitment in delivering high quality service.
In addition to my corporate experience, I am also Content Creator specializing in Reels, TikTok, Shorts, and company profile development. I create creative, engaging, and trend-driven content tailored to each brands identity. My skills including scripting, concept development, shooting, editing, and visual storytelling. I also provide company profile creation (10-15 pages) with professional layout, strong narrative flow, and clear branding.
My combined background in communication, events, client management, and content creation helps me bring a unique blend of creativity, organization, and problem-solving to every project. I am passionate about delivering high-quality results, building strong relationships, and helping brands communicate their message effectively accross digital and offline platforms.
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