mrsnovella (mrsnovella)

PROFILE

CAREER OBJECTIVE

AVAILABILITY

Solid background in administrative role with strong emphasis in multitasking talents, with the ability to manage multiple high priority assignments and develop solutions in challenging business problems. Skilled in attention to details and able to work under pressure with key strengths:

Able to commit in following instructions, policy and procedure

professionally

Reliability and accuracy with numbers

Experience in high volume data entry process

Strong analytical skills

Proactive, eye to details, and fast learner

Superior organization and time management skills

Good in tracking and tracing discrepancy

Excellent communication skills both orally and in writing

Prepare to work hard to achieve the employers standard

Ability to being able to perform well either as a team member or ateam leader

Proficient use of Microsoft Office applications with advance Microsoft Excel skills (Pivot Table, Macro, Able to create own formula)

Exposure to MYOB, SAP and Business Object

SAP Experienced

Computer literacy both PC and MAC

To work in a highly motivated environment that continually inspires personal and professional development and interested to be involved in a business operation process to excel skills and experiences.

5 days a week, able to start soon

EDUCATION

Bachelor of Commerce in Professional Accounting, Macquarie University, Completed in 2004

Diploma of Commerce, Sydney Institute of Business and Technology, Completed in 2001

CAREER HISTORY

2011 - NOW

AUGUST 2009- 2011

(CONTRACT END 19 OCT 2009)

Feb 2008 July 2009

BUSINESS ANALYST AT PT.PANASIA INDOREOURCES

Canon Australia Pty. Ltd

Client Services Coordinator

To coordinate all Machine Movement Requests and to maintain accurate customer data within Oracle to meet customer requirements

Reconcile customer accounts, invoicing and other customer needs

To respond and resolve to low level customer / internal issues/enquires within agreed time frame

Work with Client Services Manager in identifying and understanding issues, problems and opportunities in the nominated account

Assist in issue resolution and ensure any unresolved issues are escalated to the Client Service Manager within agreed timeframes

Maintain accurate customer data in Oracle

Liaise with relevant key stakeholders to ensure contracts are maintained.

Work with Client Services Manager in identifying and understanding issues, problems and opportunities in the nominated account

Data entry of customer order and backorder analysis

Liaise with relevant key stakeholders to ensure contracts are maintained.

EPSON AUSTRALIA

Purchasing Officer

Create and enter purchase orders utilising SAP

First line of contact for product manager

Manage the weekly ordering process

Updating weekly shipping and delivery schedule

Analyse and prepare reports on purchasing trends using Microsoft Excel

Manage all purchasing requirements, ensuring stock levels are managed daily to ensure orders are met.

Managing the database to ensure all pricing, stock balances and product information is correct and up to date.

Reconciliation of outstanding purchase orders

Monitoring backorder reports

Assist freight company with customs and shipping documents for customs clearance

Provide an accurate E.T.A product delivery to product manager

Identifying areas of discrepancy and using initiative to investigate/resolve

Managing manual files and folders

Process insurance claim for all damaged in transit and lost in transit products.

Sales Coordinator Order Entry (Feb 2008-Feb 2009)

Data entry of customer return request and customer order and analysis (Return Coordinator)

Maintain the internal database and ensure all details are accurate

Process insurance claim for all damaged in transit and lost in transit products.

Providing personal assistance to the Managers as required

Reporting and analysis of results

Telephone orders and sales enquiries

Building and maintaining customer relationships via phone, fax and email

Maintaining the customer database

Ensure record keeping is complete and accurate

Sept 2007 Nov 2007

CIT GROUP

Internal Account Manager / Sales Centre Administrator

Managing administrative duty for DELL Financial Services

Receiving general enquiries regarding financing options and administration such as: data entry, recording, updating and archiving correspondences.

Customer services / Call Centre

Maintaining and updating subcontractors database

Assist finance with banking

Assist sales centre with invoicing and filing

Assist sales centre staff with follow up of outstanding contract documents

Aug 2005 - Sep 2007

CISCO SYSTEMS

Point Of Sales Administrator

Processing claims that relate to the sales credits

Investigating miscellaneous credits, analyzing data and identifying a solution

Daily reporting of miscellaneous credits

Communicating with Account Managers in relation to sales credits

Various analysis on claiming patterns

Approval process on the account manager claims

Documentation of methods and process system ( POS Process, Unallocated Process, Year To Date Process, Claiming Process, Approval Process )

Generating a weekly reporting on unallocated claim

Generating a sales metric report for POS in quarterly basis

Analyzing POS Sales Trend for some period of time

Adapt effective procedures for POS claiming.

Assisted finance department in sorting their rebate claims (temp)

Assisting Telstra team in generating their campaign sales report (temp)

Feb 2004 July 2005

REFERENCES

CHARACTER REFEREE

DOG IS COLLECTION

Account Management

Allocation of creditor payments

Preparing , sending and filling invoiceand receipts

Account reconciliation

Banking

Preparing Financial forecasts & Market Research

Maintaining of general ledger

Preparation of month end and yearly report

Preparing GST, BAS and FBT Return

Ensuring the balance sheet and P&L are reconciled correctly

Cash flow forecasting

General administrative duty

CANON AUSTRALIA (www.canon.com.au)

Renee Darke

Team Leader

1 Thomas Holt Drive

North Ryde, NSW 2113

Tel:

(02) 8879 7238

EPSON AUSTRALIA (www.epson.com.au)

Gary Pearce/Anjani

Human Resource/Payroll Officer

3 Talavera Road

North Ryde, NSW 2113

Tel:

(02) 8899 3666

CIT Group ( www.cit.com)

Pauline Callow

Customer Services Supervisor

Level 6, 33 Berry St

North Sydney NSW 2060

Tel:

+61 9424 1400

Mob :

+61 421 050 672

Email: [email protected]

CISCO SYSTEM ( www.cisco.com)

Mrs.Louise Tallon

Level 9, 80 Pacific Highway

NORTH SYDNEY NSW 2060

Tel:

+61 2 8446 5197

Email : [email protected]

DOG IS COLLECTION

Alwin Koesnadi

Tel:

+61 92610725

Mob:

+61 414 234 788

Email: [email protected]

Pastor Ray Kaunang

Senior Pastor

Filadelfia Community Church Inc

Contact No: 0414 309 697