A detail-oriented, adaptable, and optimistic professional with a proven track record of enhancing client satisfaction and achieving double-digit sales. Experienced in managing billing cycles, preparing financial reports, performing data reconciliation, handling administrative tasks, and managing taxes, with familiarity in Accurate and CoreTax systems. A flexible, challenge-oriented go-getter, eager to continuously learn and explore opportunities that drive growth and development, always enthusiastic about contributing and making a meaningful impact in any professional environment.
WORK EXPERIENCE
Accounting & Tax | PT Iosys MediaData Agu 2025 - Now
- Generate 70+ client invoices monthly using Accurate system and ensure soft copies are sent via Outlook according to scheduled dates to maintain billing accuracy.
- Successfully negotiated repayment plans with multiple outstanding clients with 3 month overdue balances, recovering over IDR 88 million in receivables through structured installment schemes to prevent receivable accumulation.
- Reconcile 400600 monthly transactions from corporate clients, partners, and end users across multiple data sources, including bank transfers, Tripay, e-billing, cash, and WhatsApp/email receipts.
- Coordinate with the NOC Support & Operational team to schedule end-user account deactivations to ensure the orderly and timely payment process.
- Generate output tax invoices for client transactions and reconcile input tax invoices with vendor invoices to optimize corporate tax efficiency.
- Perform monthly tax recapitulation including VAT, PPN Digunggung, BHP USO, PPh 21, PPh 23, and PPh Final, and compile monthly reports for tax consultants and the Finance Director.
- Recapitulate and calculate sales fees for end user customers and schedule periodic payment realizations.
- Issue monthly payment reminders 5 days prior to due dates to all clients to maintain smooth cash flow management.
- Reconcile monthly profit/loss data in Accurate with internet service category summaries to ensure precise calculation of BHP and USO taxes for reporting to Komdigi.
General Administrative Staff | PT Suny Mandiri Jaya Jan 2022 Jun 2025
- Efficiently managed and organized 50-130 critical documents, including correspondence, MoUs, invitations, and invoices, in both physical and digital formats to ensure seamless office operations.
- Achieved 3 client satisfaction recommendations, contributing to a monthly order increase of over IDR 25 million compared to the previous month.
- Supported the field team in sourcing and evaluating vendors, conducting market research on pricing, quality assessments, and availability checks, and conducting physical inspections to ensure compliance with SOP.
- Managed 15+ monthly online tax invoices and e-billing transactions, ensuring on-time and compliant tax return submissions.
- Monitored tender announcements on the LPSE website, managed system approvals, uploaded 10+ tender documents, participated in negotiations, and prepared final submissions to ensure successful bidding outcomes.
- Managed 200+ products on 4 marketplace platforms (Blibli, E-katalog, Toko Ladang, Mbizmarket) by uploading product photos and descriptions, monitoring stock levels, and executing weekly updates to optimize sales performance.
- Coordinated order follow-ups with 30+ clients via WhatsApp, providing real-time updates and ensuring timely delivery to improve client satisfaction.
Sales | Plant Exhibition (Freelance) Jan 2021
- Managed booth visual merchandising by arranging displays and promotional materials to attract visitors and increase engagement.
- Provided customers with plant-related product knowledge, including care guidelines, plant characteristics, and placement tips to support optimal growth.
- Compiled and submitted weekly reports on daily sales and operational activities to support periodic evaluation and management decision-making.
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