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IG/facebook: @yu_di_yudi / oonkfocat 
Linkedln : https://www.linkedin.com/in/yudi-permana-sidik
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EMPLOYMENT HISTORY 
Period March 2009 - Present (changing vendors every 1 or 2 years 
but still under PT. TELKOMSEL) 

2017 - Present   
PRODUCT ANALYST  
TELKOMSEL OUTBOUNDCALL BANDUNG  
TELKOMSEL Product Analyst (outbound call), Outbound Call service, working office hours and 
has discipline and daily, weekly and monthly targets, filling system, is responsible for 
company data and administrative processes, achievement data, performance, campaign programs, 
sales, revenue etc. Responsible for reporting all areas (Medan, Bandung, Makassar, 
Surabaya), recapping, collecting, monitoring and processing data as performance indicators 
achievement. Carry out development and make predictions of achievements. Responsible 
directly to the Coordinator and Service Manager regarding data needs and analysis needs. 
Coordinate with All Area Services and Area Admin Staff.  

2015 – 2017 
ADMIN SUPPORT (CAMPAIGN OFFICER & SALES SUPPORT) 
TELKOMSEL OUTBOUNDCALL BANDUNG 
Admin Support Outbound Call, works office hours and has discipline and weekly daily targets 
and monthly, filling system, responsible for company data and administrative processes, 
data on achievements, performance, campaign programs, sales, revenue, etc. Assisted by 2 sales staff 
support to support work at the Bandung site.  

2014 – 2015 
ADMIN SUPPORT 
TELKOMSEL CALL CENTER BANDUNG 
Admin Support (hello) Premium Indonesia, Postpaid Indonesia customer service callcenter service, 
cellular operators, work office hours and have discipline and daily weekly and monthly targets, 
filling system, responsible for company data and administrative processes, data 
achievements, performance, etc. 

2009 – 2014 
CALL CENTER 
TELKOMSEL OPERATIONS  
Telkomsel Call Center service is a cellular operator, works in shifts, and has discipline and targets 
monthly,. complaint handling and information requests and sales, specifically serving customers 
Halo premium, postpaid  

2008 
Work Practices in the TELKOM R&D Center Security and Reliability Laboratory 
as a Programmer 
As a prerequisite for graduating from the 3 year NIaga Computer Polytechnic education program 
LPKIA Bandung, 300 hours of work practice,... creating a DESIGN system analysis program 
TELEPHONE NUMBERING PLANNING INFORMATION SYSTEM IN THE LABORATORY SECTION 
SECURITY & RELIABILITY TELKOM R&D CENTER BANDUNG 

2007 
Work Practices in the Marketing (Sales) Department as a Programmer 
PT. Citra Mandiri Perkasa 
As part of a 3 year education program at the LPKIA Bandung Business Computer Polytechnic, 
as a work practice requirement of 160 hours. create a SOFTWARE system analysis program 
SALES OF GOODS IN THE MARKETING SECTION AT PT CITRA MANDIRI PERKASA CIMAHI