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Admin Online Shop & CS | Fast Response 5 Menit | S1 Pariwisata
Perkenalkan nama saya Risma Oktaviana, lulusan S1 Manajemen Bisnis Pariwisata.
Saat ini saya fokus berkarier sebagai freelance Admin Online Shop & Customer Service. Background pariwisata membentuk saya untuk mengutamakan keramahan, kesabaran, dan solusi saat menghadapi pelanggan.
Layanan yang bisa saya bantu:
- Balas chat WA/IG/Shopee/Tokopedia dengan bahasa sopan & responsif
- Mencatat order, konfirmasi pembayaran, update resi ke pelanggan
- Rekap penjualan harian di Google Sheet dengan rapi
- Menangani komplain pelanggan dengan kepala dingin & mencari jalan keluar
Saya terbiasa bekerja detail, disiplin waktu, dan HP selalu standby. Tersedia online pukul 13.00-15.00 & 20.00-22.00 WIB dengan respon di bawah 5 menit.
Sebagai ibu rumah tangga, saya paham betul arti telaten dan multitasking. Siap membantu toko Kakak makin dipercaya pelanggan. Yuk diskusi kebutuhannya :)
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Halo, saya seorang freelancer dan produsen umkm di bidang makanan. Terbiasa membuat digital marketing untuk produk sendiri. Familiar dengan sosial media, online shop, canva. Lulusan FKM UI peminatan Kesehatan Lingkungan. Aktif berbahasa inggris.
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