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aisyadera

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Halo perkenalkan saya Ais/Ade usia saya 24 Tahun, saya merupakan lulusan S-1 Administrasi Publik tahun 2021 dari Universitas 17 Agustus 1945 Surabaya dengan IPK 3.45. Saya memiliki pengalaman bekerja di bidang Informasi Layanan Jasa dan Food and Beverages. Saya memiliki kemampuan dalam data entry dan administrasi serta customer service dan saya juga merupakan seorang pekerja keras dan tanggap dalam melakukan pekerjaan. Berikut adalah pengalaman bekerja saya sebelumnya : 
  1. PT Infomedia Nusantara sebagai Contact Center ( 2023 - 2024 ) saya bertugas di bagian Contact Center Inbound untuk maskapai penerbangan Citilink Indonesia.  Saya bertugas untuk menerima panggilan telefon dan membantu menyelesaikan permasalahan penumpang dan memberikan informasi terkait penerbangan dan produk maskapai sesuai dengan parameter/SOP yang berlaku. Saya bertugas untuk mencatat semua percakapan dengan penumpang dan juga solusi yang diberikan.
  2. PT DEMANDAILING KAFE KELUARGA sebagai Kepala Kasir dan Barista ( 2018 - 2023 ) saya bertugas untuk menghitung dan mencatat seluruh keuangan penjualan cafe dan untuk pengeluaran, saya juga bertugas untuk mengelola dan input data keuangan penjualan ke dalam program, menerima order dan pesanan dari pihak supplier dan juga menyimpan seluruh nota transaksi, melakukan pengecekan inventory secara berkala dan juga handling customer complain baik secara langsung maupun melalui telefon/whatsapp
  3. Sekretariat Daerah Provinsi Jawa Timur sebagai Internship ( April - Juni 2021 ) saya bertugas sebagai mahasiswa magang dengan membantu mengelola data dan file keuangan di Biro Pemerintahan dan Otonomi daerah, membantu input data pajak PPh ke dalam program DJP secara berkala dan membantu tugas - tugas administrasi lainya.

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I have an independent and responsible personality. I like working hard and learning new things quickly because I like knowing new things to hone my skills. I am adaptable and like building communication with other people to expand my network and make good relationships.


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