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widya_kasir
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putddemoon
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tiaraerlindautami
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Projectsyukrin
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brianarvino77
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elan.project
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Professional Summary
Customer Service and Quality Assurance Specialist with 7 years of experience in customer support operations. Proficient in handling live chat and email support, monitoring service quality, creating performance reports, and improving standard operating procedures (SOPs). Adept with tools such as Zendesk, Salesforce, CRM systems, Google Workspace, and Microsoft Office. Highly organized, detail-oriented, and adaptable to remote work environments.
Skills & Tools
Customer Service Platforms: Zendesk, Salesforce, Custom CRMs
Quality Assurance: Email monitoring, agent evaluation, SOP implementation
Tools: Google Docs, Google Sheets, Microsoft Office
Soft Skills: Communication, problem-solving, attention to detail, multitasking
Other Information
Available for freelance, contract, or full-time remote positions
Comfortable working in asynchronous teams and flexible time zones
Passionate about delivering excellent customer experiences
Languages: Bahasa Indonesia (native), English (basic/intermediate)
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dikaalfaruq
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aydsndr
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iincisnawatibaru
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Abdullahsungkar
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Adytia_adit
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Yuriimee
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ikassi
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auliagunasetya19
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batinipau
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Audinaseptiani1237
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thelady_08
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nothingmore
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quicktasks_
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Halo! Saya freelancer permula yang fokus pada pekerjaan cepat, rapi, dan akurat.
Saya bisa membantu:
- Data entry (Excel / Google Sheets)
- Ketik ulang (PDF / gambar ke Word)
- Data cleaning & formatting
- Web research sederhana
Saya terbiasa bekerja dengan teliti dan tepat waktu. Walaupun masih pemula, saya selalu berusaha memberikan hasil terbaik dan cepat.
Jika Anda butuh bantuan dengan harga terjangkau dan respon cepat, hit me up!
Thank you!
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hidayatinurul755
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RakenDwi
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Saya freelancer yang fokus pada pekerjaan data entry dan administrasi. Saya terbiasa menggunakan Microsoft Office seperti Excel, Word, dan PowerPoint, serta Google Workspace untuk membantu berbagai kebutuhan pekerjaan seperti input data, pengolahan dokumen, dan perapihan file.
Saya mengutamakan ketelitian dan kerapihan dalam bekerja, serta mampu mengikuti instruksi dengan baik agar hasil sesuai dengan yang diharapkan. Saya juga siap menerima revisi dan menyelesaikan pekerjaan tepat waktu.
Saya siap membantu berbagai pekerjaan seperti data entry, retyping, pengolahan dokumen, dan tugas administrasi lainnya dengan hasil yang rapi dan bisa diandalkan.
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yuriantoni78
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NapX26
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mhmmdrzkii54
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