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Septian_bayu

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jasonyaa

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novavaraa

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Syv.arifah28

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Hallo I am Syiva Nurarifah a Business Administration graduate with extensive experience in administrative functions. I have a proven track record in utilizing Microsoft Office, report writing, office document management, and cash flow reconciliation to enhance operational efficiency. Recognized for my strong sense of responsibility and quick adaptability, I thrive in dynamic environments and am eager to embrace new challenges. I am particularly interested in roles that align with organizational goals and am fully committed to collaborating with management to drive success and achieve company objectives

pebrianifitria

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iamkikikikio

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Ansyori14

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hanyva

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Ulimasta

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andalusias

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zubaery99

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aditrizky09

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farrelluis

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ega26argani

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Ais.tw

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au271204

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Saya adalah individu dengan ketertarikan dan kemampuan dasar di berbagai bidang kreatif dan teknis, seperti Desain Grafis, Content Writing, Data Analyst, Frontend Development, dan Video Editing. Meskipun saat ini saya masih berada pada tahap awal penguasaan di masing-masing bidang, saya memiliki semangat belajar yang tinggi dan selalu berusaha untuk mengembangkan keterampilan saya melalui eksplorasi proyek kecil, pelatihan, dan praktik langsung.

Afri_Yulistiana

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sourycips

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murnisilaban70

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bambangjoko369

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Kuhwic

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AhmadHafiz28

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Haii nama saya Ahmad Hafiz

nafsari29

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fairuzalfarez36

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prikadewi18

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Saya adalah seorang profesional dengan pengalaman -/+ 9 tahun dalam industri layanan pelanggan dan contact center. Dengan latar belakang pendidikan S1 Bimbingan dan Konseling, ini berperan dalam menunjang keahlian saya dalam memahami kebutuhan pelanggan, menyelesaikan keluhan, serta memberikan pelayanan yang empatik dan berkualitas.
1. Pengalaman Bekerja :
- Sebagai Customer Service Staff di PT. Uberjek Trans Indonesia dan PT. Multi Access Indonesia
- Sebagai Contact Center Agent di PT. Swakarya Insan Mandiri (SIM Group) Untuk Client PT. Aetra Air Jakarta dan Contact Center Agent di PT. Vads Indonesia untuk Client PT. LRT Jakarta.

2. Keahlian Utama :
- Layanan Pelanggan : Memberikan solusi, cepat, ramah dan efektif melalui berbagai platform.
- Manajemen Follow up : Memastikan keluhan sudah tertangani dengan baik.
- Analisis Data : Mengolah data keluhan untuk evaluasi dan peningkatan pelayanan.
- Multitasking dan Adaptasi
- Pengajaran dan Pelatihan

3. Pencapain Lainnya :
- PPL (Program Pengalaman Lapangan
Praktik sebagai Guru BK di SMK dengan tugas merancang proker dan melaksanakan tindakan.

- Internasionalisasi Pendidikan :
Membuka kelas "Ruang BK Prika" memalui diskusi di Platform Ifland Metaverse Korea Selatan. Menggunakan Bahasa inggris, membahas tema sepertti Mental Health, Stress Management, Self-Acceptance dan Self-Development.

- Narasumber/Speaker dalam program "Kelas Kita" LRT Jakarta.
Membawakan materi tentang "Mental Health" untuk PSA (Passenger Service Agent) bertujuan agar PSA mampu memahami emosi serta mengelola emosinya dengan baik agar tetap bisa memberikan pelayanan yang Excellent kepada pelanggan.

Saya meyakini bahwa pentingnya pengembangan diri dapat memberikan pelayanan yang maksimal dan bisa memberikan pelayanan yang sepenuh hati, berkualitas serta empati yang tinggi dapat menghasilkan pengalaman yang luar biasa bagi setiap orang yang kita temui.